Privacy Policy

Privacy Policy

Introduction

Welcome to https://shahra-e-faisal.karachi-pakistan.com (hereinafter referred to as “Shahra-e-Faisal,” “us,” or “we”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in adherence to various international privacy laws, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25
• European Union’s General Data Protection Regulation (GDPR)
• Brazil’s Lei Geral de Proteção de Dados (LGPD)
• California Consumer Privacy Act (CCPA/CPRA), California, USA
• Colorado Privacy Act (CPA), Colorado, USA
• Utah Consumer Sales Practice Act (UCPA), Utah, USA
• Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
• Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
• Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our website, https://shahra-e-faisal.karachi-pakistan.com, including but not limited to:

1. Our online applications and services accessed by registered users.
2. All websites linked to this Privacy Policy.
3. Any communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

1. Account and User Management: When you use our applications and services as an authorized user, we collect and process data necessary for account creation, authentication, and management.
2. Website Visits: Visiting our websites includes tracking online behavior through analytics tools, which may result in the collection of IP addresses and other usage data.
3. Communications: We may communicate with users via various channels, including email, SMS, or calls, for service updates, newsletters, marketing purposes (with your consent), or to fulfill customer support requests.

Personal Data Collection

We collect multiple types of personal data, which can be categorized as follows:

1. Account Information: This includes user names, email addresses, and passwords used to access our services.
2. Payment Details: Any financial information required for transactions, such as cardholder name, card number, expiration date, and security codes.
3. Financial and Purchase Data: Information related to your purchases, including order history, item details, and payment methods.
4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from mobile devices used to access our apps.
5. Location Data: Geolocation information collected when you use our location-based services or when we track your online behavior across different devices.
6. Feedback and Reviews: Personal data provided when users leave comments, reviews, or participate in surveys.
7. Social Media Information: Data from social media platforms when you connect your accounts for seamless login or sharing experiences.
8. Product Interest: Details about products viewed, liked, or purchased, which helps us personalize content and recommendations.

We collect this data through direct user input, interactions with our services, and automated technologies (e.g., cookies and web beacons). Additionally, third parties may share personal data with us for specific purposes, respecting their respective privacy policies.

Cookies

We employ cookies to enhance user experience and gather analytics:

1. Strictly Necessary Cookies: These ensure the basic functions of our website, such as session management and security.
2. Preference Cookies: Used to remember user preferences for a personalized experience.
3. Analytics Cookies: Enable us to track aggregated data about site usage, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for the original purpose of collection. Once this period elapses, we securely delete or anonymize the data to protect your privacy.

Security Measures

Shahra-e-Faisal implements robust security measures to safeguard your personal data:

1. Encryption: We use encryption protocols for secure data transmission and storage.
2. Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

1. Access: The right to request access to the personal data we hold about you.
2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
4. Restriction: Limiting the use of your data in specific circumstances.
5. Portability: Receiving your personal data in a structured format for use with another service.
6. Objection: Opposing the processing of your data for specific purposes.
7. Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
8. Appeals and Complaints: Filing appeals or complaints with relevant privacy authorities.
9. Withdrawing Consent: Revoking consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding this policy, data-related inquiries, unsubscribe requests, or complaints, please contact us:

Email: [email protected]
Address: [Provide Physical Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Shahra-e-Faisal.